HospitalityARIAN Voice OS
Hospitality

The guest who feels looked after before they ask.

That's the standard your property holds. ARIAN gives your team the communication infrastructure to hold it at every touchpoint — from the booking that arrives at 11pm to the preference that needs to be remembered six months later.

Trained on your property, your room inventory, your service standards and your guest history — ARIAN handles every inquiry, every booking request, every upsell opportunity and every follow-up in your hotel's exact voice.

Six communication gaps where revenue leaks

After-hours bookings

40% of booking requests arrive after your team goes home. ARIAN answers, checks availability in your PMS, confirms the booking, and sends the confirmation — in your hotel's voice, at any hour.

Group booking proposals

A group of 20 asks for a corporate rate. ARIAN generates group proposals in 90 seconds — room block, F&B estimate, rate, terms — from a voice command or an inbound request.

Upselling and ancillary revenue

ARIAN identifies and acts on every upsell opportunity — room upgrades, dining, spa, late checkout — at the moment the guest is most likely to say yes.

Guest preference management

ARIAN holds every preference and loads it automatically before their next stay. The guest doesn't notice a system. They notice they feel remembered.

Maintenance and operations

Voice-activated room status updates. Maintenance requests logged, assigned, tracked, and closed. Your team stays on the floor doing the work.

Post-stay review and retention

The review request arrives 24 hours later, personalised to their specific stay. ARIAN drafts a response in your property's voice for GM approval.

18 automation flows running your communication layer

240 hours saved per month. €427K annual value.

Guest communication

24/7 booking and inquiry handling
Automated check-in and check-out
Guest request processing

Revenue optimisation

Dynamic upselling at every touchpoint
Group proposal generation (90 seconds)
Rate optimisation alerts

Operations

Housekeeping coordination via voice
Maintenance request tracking
Inventory and amenity management

Guest experience

Personalised service from guest profile
Loyalty programme automation
Feedback and review management

Staff coordination

Shift planning and briefing
Training and onboarding support
Performance tracking

Financial management

Automated billing and payment
Revenue reporting and analytics
Cost control and budget tracking

Sits above the systems your team already runs

GDS integration included — no €10K–€25K setup fee.

Opera PMSClock PMSRoomRaccoonAmadeusSabreTravelportBooking.comExpediaSiteMinderHotSOSCendynStripeQuickBooksMailchimpTripAdvisorGoogle Analytics

See both sides

What your guests experience

Ask ARIAN: "Show me your rooms", "Book a suite", "What's included?"

What you get to run operations

Ask ARIAN: "Show me the dashboard", "Operations view", "Command center"

Tell us your highest-pressure booking moment.

We will show you specifically what ARIAN handles at that point — the 11pm booking, the group proposal, the upsell trigger — in your property's voice.

Get Started

hospitality@voicecosmos.io · +1 (508) 594-8726

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